Exchange and refund
No returns or exchange of jewellery.
This jewellery is handmade with care. We make sure to send you quality products that are not defective.
If you have any questions, you can write to us using the contact form on the website.
Production
Some of the jewellery is made to order, so please allow up to two weeks for production.
Shipping
For Quebec, delivery takes about 2 days, and between 2 and 5 days for the rest of Canada. For international orders, delivery may take up to 2 weeks.
DELIVERY CHARGES
Canada $10
USA $20
International $40
Pieces are normally shipped within 1-30 business days. Lucille D. Bijoux is not responsible for items lost or damaged in transit. However, we always do our best to make every customer happy, please contact us at lucilledaver1@gmail.com in case you have a problem.
Please note that international buyers are responsible for any taxes that may arise once your parcel has arrived in your country.
Lucille D. Bijoux is not responsible if customs hold the parcel for any period of time.